Payment & Delivery
Payment
We currently accept payment via PayPal or Google Checkout
It is not necessary to have a PayPal account - you can use your Credit or Debit card.
If you would prefer to pay by cheque please contact us on 0845 838 1843, inform us of what you would like to order and we will provide you with a price. As soon as your cheque is cleared we will dispatch your items.
Delivery Information
Why is my delivery charge showing as £9,999.00? This means that your items weigh over 2kg. Please do not proceed with the order until contacting us by email, as we will need to investigate the most cost effective means of sending your items to you - it may be cheaper for us to send your items by courier rather than by the standard mail service. Simply let us know what it is you would like to order and we will get back to you with a price.
All items will be carefully wapped to protect contents during transit
UK Delivery
All items are sent by Royal Mail, 1st Class
We obtain proof of posting when dispatching items.
We have a flat rate fee for posting within the UK Mainland, and for the Highlands and Islands
| Value of Order |
UK Mainland
1st Class
(uninsured) |
UK Mainland
1st Class (insured - signed for) |
Highlands and Islands |
| Under £10.00 |
£1.50
(please note that the delivery charge will still show as £3.25 but a £1.75 discount will be automatically applied if your order value is less than £10.00
|
£2.25
(please note that the delivery charge will still show as £4.00 but a £1.75 discount will be automatically applied if your order value is less than £10.00 |
£4.50 |
| £10.00 - £29.99 |
£3.25 |
£4.00 |
£4.50 |
| £30.00 and over |
FREE |
£4.00 |
£5.25 |
| 2001-4000g |
Please phone or email for quote
Please note, if your order totals more than 2kg the delivery charge will show as £9,999 - this is to prevent you placing the order until you have phoned us for a quote
|
Please phone or email for quote
Please note, if your order totals more than 2kg the delivery charge will show as £9,999 - this is to prevent you placing the order until you have phoned us for a quote
|
Please phone or email for quote
Please note, if your order totals more than 2kg the delivery charge will show as £9,999 - this is to prevent you placing the order until you have phoned us for a quote
|
International Delivery
EUROPE (excl. UK)
Deliveries are sent by Royal Mail Airmail services - this offers compensation against loss or damage in the postal system up to the value of £39.00. Should your order total more than this we recommend you select the Extra Compensation option for an additional £2.20, which offers compensation up to the value of £500.00
We obtain proof of posting when dispatching items. Please note, packaging and postage charges are shown below in pounds sterling, if you have chosen to pay in a different currency they will be converted in your shopping basket.
| Weight |
Europe - Standard |
Europe - (for orders over £39.00) |
| 0-100g |
£2.00 |
£4.20 |
| 101-250g |
£2.50 |
£4.70 |
| 251-500g |
£4.00 |
£6.20 |
| 501-750g |
£5.00 |
£7.20 |
| 751-1000g |
£6.50 |
£8.70 |
| 1001-1250g |
£7.75 |
£9.95 |
| 1251-1500g |
£9.00 |
£11.20 |
| 1501-1750g |
£10.25 |
£12.45 |
| 1751-2000g |
£11.50 |
£13.70 |
* PLEASE NOTE: P&P / Delivery within the EEC is subject to VAT - this will be added in the shopping basket
REST OF THE WORLD (excluding UK and Europe)
Deliveries are sent by Royal Mail Airmail services - this offers compensation against loss or damage in the postal system up to the value of £39.00. Should your order total more than this we recommend you select the Extra Compensation option for an additional £2.20, which offers compensation up to the value of £500.00
We obtain proof of posting when dispatching items.
Please note, packaging and postage charges are shown below in pounds sterling, if you have chosen to pay in a different currency they will be converted in your shopping basket.
| Weight |
Rest of the World |
Rest of the World
(for orders over £39.00) ** |
| 0-100g |
£2.50 |
£4.75 |
| 101-250g |
£3.00 |
£5.20 |
| 251-500g |
£6.00 |
£8.20 |
| 501-750g |
£8.75 |
£10.95 |
| 751-1000g |
£11.50 |
£13.70 |
| 1001-1250g |
£14.50 |
£16.70 |
| 1251-1500g |
£17.00 |
£19.20 |
| 1501-1750g |
£20.00 |
£24.50 |
| 1751-2000g |
£23.00 |
£27.00 |
Delivery Schedule
The vast majority of items we feature are held in stock, we aim to despatch these within 1-2 business days of your order being placed. Some items are ordered direct from the manufacturer with anywhere between 2 and 14 days delay depending upon stock situation - these items will always be highlighted as such on the site. If you have a deadline to meet, please let us know and we will endeavour to meet it.
Back Order requests
If an item you require is not in stock please email us, and we will be able to advise you when it will be available for purchase.
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