|Terms and Conditions
Returns and Refund policyWe hope you will be delighted with your Journal Craft products. If you are not happy with your purchase for any reason we will refund the cost of your purchase, provided that the items have not been used and are still in their original condition and wrapping. We must be notified within 7 days of receipt that you would like to apply for a refund.
Please follow the steps below.
If your products are damaged on arrival, please contact us on 0845 838 1843 within 3 days of receipt and we will arrange to either send out replacement items or a refund.
It it our policy to keep prices rounded up or down to the nearest 25p. So, rather than charging you £4.99 the price of an item may be priced at £4.75, or occasionally rounded up to £5.00.